Lead by serving
I understand and live a very real and time tested principle: Those
who want to lead need to first be experts at service. I enjoy and
demonstrate service in my community, and at work, church and home.
Do it right
There is no substitute for excellence. If a project is worth the
planning effort, it is worth implementing well. Excellence is its own
reward, and it is even better when you can share excellence by helping others
achieve as well.
Honesty and integrity
Any organization has to believe that its leaders are always going to do
the right thing and represent the organization with integrity. Integrity
cannot be turned on and off, and it must be pursued even when there is personal
cost.
Get it done
There are probably dozens of ways to approach most issues and projects.
More often than not, the most straightforward solution is the best.
Elaborate solutions add complexity and bring limited marginal benefit.
Never stop learning
The health care industry is so dynamic that it demands constant learning.
Learning occurs through formal continuing education efforts, seminars,
mentoring, and listening to associates and customers. Leaders at all
levels must continue to learn.
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